Self Help - Pirate Techs - Service Desk
Position Details Position Information Advertising Department ITCS CLIENT ENGAGEMENT AND SUPPORT Academic Term/Year Fall 2023 Position Title Self Help - Pirate Techs - Service Desk Posting Number 05531 Position Number 05531 Student Job Category Student - Self-Help Campus Job Number of Vacancies 4 Job Description ECU Department of ITCS/Client Engagement and Support is currently seeking Pirate Techs - Service Desk student workers to assist faculty, staff, students, retirees, alumni, and other ECU clients both over the phone and from our web based chat tool.
The student workers will assist clients with technology related issues such as setting up email on computers and smart phones, connecting devices to wifi, installing ECU software, and troubleshooting computer related issues.
They will also assist with checking a client's account and providing information to clients on how to reset their passphrase.
The students will also need to be responsible, committed to work, have good communication skills, have good note taking skills, have a willingness to learn, and the ability to provide good customer service.
Preferred (Majors, Experience, GPA, etc.
)Special Instructions to Applicant Please upload resume online Quick Link for Direct Access https:
//ecu.
peopleadmin.
com/postings/64531 /> Open Date 08/02/2023 Close Date 08/31/2023 Open Until Filled No Recommended Skills Communication Curiosity Customer Relationship Management Customer Service Hardworking And Dedicated Notetaking Estimated Salary: $20 to $28 per hour based on qualifications.
The student workers will assist clients with technology related issues such as setting up email on computers and smart phones, connecting devices to wifi, installing ECU software, and troubleshooting computer related issues.
They will also assist with checking a client's account and providing information to clients on how to reset their passphrase.
The students will also need to be responsible, committed to work, have good communication skills, have good note taking skills, have a willingness to learn, and the ability to provide good customer service.
Preferred (Majors, Experience, GPA, etc.
)Special Instructions to Applicant Please upload resume online Quick Link for Direct Access https:
//ecu.
peopleadmin.
com/postings/64531 /> Open Date 08/02/2023 Close Date 08/31/2023 Open Until Filled No Recommended Skills Communication Curiosity Customer Relationship Management Customer Service Hardworking And Dedicated Notetaking Estimated Salary: $20 to $28 per hour based on qualifications.
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